Protecting profiles from unintentional contacts

On Jarvi, it's possible to protect a profile or company to avoid any unintentional contact. Discover how to activate this feature and optimize your contact management.

Accessing the feature

Jarvi allows you to protect a profile in two main ways:

  1. By assigning a protected status to the profile.
  2. By protecting the company to which it belongs.
Accessing the profile or company protection feature in Jarvi

Step-by-step guide

1. Protecting a profile via status

If a profile has a status that you’ve defined as “protected,” it cannot be contacted without confirmation.

Steps:

  1. Access preferences:
    • Go to Settings > Profile statuses.
Accessing status settings to enable profile protection in Jarvi
  1. Set a protected status:
    • Select an existing status or create a new one.
    • In the advanced settings, check “Protected profile from contacts”.
Enabling the Protected profile from contacts option in the status advanced settings
  1. Apply the status to the profile:
    • Open a profile.
    • Change its status to a protected status.
Changing a profile's status to protect it from outreach in Jarvi
  1. Verify the protection:
    • If you try to send a message, an alert will appear asking you to confirm the send.
Confirmation alert before sending a message to a protected profile in Jarvi

2. Protecting a company and its employees

You can also protect an entire company so that all its employees are protected from unintentional contacts.

Steps:

  1. Access the CRM:
    • Go to the CRM tab and search for the relevant company.
  2. Enable protection:
    • Select the company.
    • Check the “Protect from contacts” option.
Enable protection for an entire company against contacts in Jarvi CRM
  1. Verify employee protection:
    • All employees of the company will now be protected.
    • When viewing an employee from this company, you’ll see the protection indicator.
View the protection indicator on an employee profile from a protected company

Protecting a profile or company on Jarvi allows you to better manage your communication and avoid potential mistakes. Try this feature now to ensure optimized management of your contacts!

Was this article helpful?