Privacy Policy

This policy is effective as of 03 March 2022 and was last updated on 12 January 2024

January 1, 2024

Because privacy matters !

Thank you for choosing Jarvi.

Your privacy is important to us. It is Jarvi policy to respect your privacy and comply with any applicable law and regulation, including GDPR, regarding any personal information we may collect about you, including across our website, app, extension, or any service we operate.

We protect your data (Google user data included or other providers data)
Security procedures are in place to protect the confidentiality of your data:

  • Encryption of Communications: All communications with our servers are encrypted using 128-bit SSL/TLS encryption, compliant with industry standards, ensuring data security during transmission.

  • Encryption of Data: Sensitive data is encrypted at rest using the Advanced Encryption Standard (AES) to maintain confidentiality. Passwords are hashed and salted to prevent storing them in plaintext.

  • Application Access Control: Access to Jarvi’s data is protected by role-based access control (RBAC), ensuring only authorized users can access data. Users cannot view data from other organizations.

  • Vulnerability Assessment and Patch Management: Regular vulnerability scans and timely application of patches for third-party software/services to address discovered vulnerabilities.

  • Audit Logs: Detailed audit logging tracks real-time data modifications, providing traceability of access to data.

  • Backups: Full daily backups of all data to prevent data loss and enable recovery in emergencies.

  • Secure Infrastructure: Jarvi’s IT infrastructure is hosted on AWS, a secure cloud services platform. AWS’s physical infrastructure complies with ISO 27001 and SOC 2 standards, ensuring a secure environment.

Information We Collect

We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information.

We collect personal information that you voluntarily provide to us when you register for the Services by expressing an interest in obtaining information about us or our products and services, when you participate in activities on the services, or when you otherwise contact us.The personal information we collect may include the following: Name and contact information.We collect your first and last name, e-mail address, postal address, telephone number and other similar contact information.

Information you store in Jarvi

You may use Jarvi to store data, this may include profiles informations, resumes, conversations, notes,…

We will never sell or give the information you store in Jarvi to anyone.

For data you have stored in Jarvi, or downloaded from Jarvi, you are an independent controller of this data.

Where do we store the data

The data is stored on AWS (Amazon Web Services) servers in London, and is GDPR compliant :

The servers are managed by NHost. See more about their GDPR compliance and security measures here :

Payment Data

We collect the data necessary to process your payment if you make purchases, such as the number of your payment method (for example, a credit card number) and the security code associated with your payment method.

All payment data is stored by Stripe. You will find the link(s) to their privacy policy here.

All personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to such personal information.

Automatically collected information

Certain information - such as IP address and/or browser and device characteristics - is collected automatically when you visit our Services.

This information does not reveal your specific identity (such as your name or contact information) but may include information about your device and its use, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how you use our Services, and other technical information.

This information is mainly necessary to maintain the security and operation of our services, as well as for our internal analyses and reports. Like many companies, we also collect information through cookies and similar technologies.

How do we use your information ?

We process your information for purposes based on legitimate business interests, the performance of our contract with you, compliance with our legal obligations and/or your consent.

We use the personal information collected through our Services for a variety of business purposes described below. We process your personal information for these purposes in accordance with our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations.

We indicate the specific reasons for processing next to each purpose listed below. We use the information we collect or receive:

To send you marketing and promotional communications

We and/or our third party business partners may use the personal information you send to us for marketing purposes, if it is consistent with your marketing preferences. You may unsubscribe from our marketing emails at any time by clicking on the “unsubscribe” link in the emails or by contacting us at:

To send you administrative information

We may use your personal information to send you information about products, services and new features and/or information about changes to our terms and conditions and policies.

To fulfill and manage your orders

We may use your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.

To collect your testimonials

We publish testimonials on our services that may contain personal information. Before publishing a testimonial, we will ask for your consent to use your name and testimonial. If you would like to update or delete your testimonial, please contact us at: and be sure to include your name, the location of the testimonial and your contact information.

To request feedback

We may use your information to request feedback and contact you about your use of our Services.

To protect our services

We may use your information as part of our efforts to ensure the security of our Services (for example, for fraud monitoring and prevention).

Enforce our terms and conditions and policies for business, legal and contractual purposes.

For other commercial purposes We may use your information for improving our business relationship with you, such as analyzing data, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our services, products, marketing and your experience.

We may use and store this information in aggregate, anonymous form so that it is not associated with individual end users and does not contain personal information. We will not use personally identifiable information without your consent.

Will your information be shared with anyone?

We only share information with your consent to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may process or share data on the following legal basis:

  • Legal Obligations: We may disclose your information when we are legally required to do so in order to comply with applicable law, government requests, legal process, court order or legal process, such as in response to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

  • Vital Interests: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved: Vendors, consultants and other third party service providers.

    We may share your information with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and who need access to that information to perform that job. Examples include payment processing, data analysis, email, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will allow them to collect data about how you interact with the Services over time.

    This information may be used, among other things, to analyze and track data, determine the popularity of certain content and better understand online activity. Except as described in this policy, we do not share, sell, rent or trade any of your information with third parties for promotional purposes.

  • Business Transfers: We may share or transfer your information as part of or in the course of negotiating any merger, sale of business assets, financing or acquisition of all or part of our business to another company.

  • Legitimate Interests: We may process your data when reasonably necessary to meet our legitimate business interests.

  • Consent: We may process your data if you have given us your specific consent to use your personal information for a specific purpose.

To whom will your information be communicated?

We only share information with the following third parties. We only share and disclose your information with the following third parties. We have categorized each party so that you can easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke it, please contact us.

Analysis of websites and mobiles: Amplitude & SegmentWe also ensure our third parties got minimal useful informations to achieve what we use them for, and we also ensure they follow GDPR principles.

How Long We Keep Your Personal Information

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law. We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting or other legal requirements).

Nothing in this policy will require us to keep your personal information longer than the period of time users have an account with us.

Where we do not need to process your personal information for legitimate business reasons, we will delete it or make it anonymous, or, if this is not possible (for example, because your personal information has been stored in back-up archives), we will store it securely and isolate it from further processing until such time as deletion is possible.

Do we collect information from minors

We do not knowingly collect data from or market to children under the age of 18, nor do we knowingly solicit data from or market to children under the age of 18.

By using the Services, you represent that you are at least 18 years of age or are the parent or guardian of such a minor and you consent to the use of the Services by such minor. If we learn that personal information from users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records.

If you become aware of any data that we have collected from children under the age of 18, please contact us at:

What are your privacy rights?

In some regions, such as the European Economic Area, you have rights that allow you to access and control your personal information more easily. You may view, modify or delete your account at any time. In some jurisdictions (such as the European Economic Area), you may have certain rights under applicable data protection laws. These rights may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request correction or deletion, (iii) to restrict the processing of your personal information, and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and respond to any such request in accordance with applicable data protection laws. If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the legality of the processing prior to withdrawal.

If you reside in the European Economic Area and you believe that we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here :

Your Account Information

If at any time you wish to review or change your account information or delete your account, you may:

  • *Login to your account settings and update your user account,

  • Contact us using the contact information provided Upon your request to delete your account, we will deactivate or delete your account and information from our active databases. However, certain information may be retained in our files to prevent fraud, troubleshoot problems, assist in any investigation, enforce our terms of use and/or comply with legal requirements, cookies and similar technologies. Most web browsers are configured to accept cookies by default.

    If you prefer, you can usually choose to set your browser to delete cookies and reject them. If you choose to delete or reject cookies, this may affect certain features or services of our Services. To opt-out of interest-based advertising on our Services visit this site.

    Unsubscribing from our marketing emails: You may unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the contact information provided below. You will then be removed from the marketing email list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Google Application

The Jarvi application uses and transfers information received from Google APIs to any other application in accordance with the Google API Services User Data Policy, including the Limited Use Requirements.

List of Features: Google Authentication and Calendar Integration

Google Authentication:

  • Connect your Google account to the application.
  • Access basic information from your Google account, such as your name and email address.
  • Authenticate your identity securely for personalized features and preferences.
  • Access information about profiles and contacts via the People API.

Google Calendar Integration:

  • Synchronization: Sync events between the application and your Google Calendar for seamless organization.
  • Task Analysis: Analyze Google Calendar events within the application to identify the status of your conversations.
  • Appointment Management: Create and modify appointments related to your Google Calendar.

Email Access (if applicable):

  • Gmail Sync: With your permission, the application can access your emails for specific features, such as reading or sending emails on your behalf.
    • Your explicit consent is required before the application can access your inbox or send emails on your behalf.
    • We prioritize the security and privacy of your emails and will only use these permissions for the specified features.

By using these features, you agree to provide the application with access to your Google account, calendar data, and, if applicable, your emails. We recommend reviewing the Google API Services User Data Policy for more detailed information.

Use of AI Models

Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

Protection of Sensitive Data

We recognize the importance of protecting sensitive data that could be considered sensitive under applicable laws and regulations. Here’s how we protect such data:

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

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