Because Privacy Matters!

Thank you for choosing Jarvi.

Your privacy is important to us. At Jarvi, we are committed to respecting your privacy and complying with all applicable laws and regulations, including GDPR, regarding any personal information we may collect about you, whether through our website, app, extension, or any other service we operate.

We protect your data (including data from Google users or other providers) Security procedures are in place to safeguard the confidentiality of your data:

• Encrypted Communications: All communications with our servers are encrypted using industry-standard 128-bit SSL/TLS encryption, ensuring data security during transmission.

• Data Encryption: Sensitive data is encrypted at rest using the Advanced Encryption Standard (AES) to maintain confidentiality. Passwords are hashed and salted to prevent storage in plain text.

• Application Access Control: Access to Jarvi’s data is protected by role-based access control (RBAC), ensuring that only authorized users can access the data. Users cannot view data from other organizations.

• Vulnerability Assessment and Patch Management: Regular vulnerability scans and timely application of patches for third-party software/services to address discovered vulnerabilities.

• Audit Logs: A detailed audit log records real-time changes to data, ensuring traceability of data access.

• Backups: Daily comprehensive backups of all data to prevent data loss and enable recovery in case of emergencies.

• Secure Infrastructure: Jarvi’s IT infrastructure is hosted on AWS, a secure cloud services platform. AWS’s physical infrastructure complies with ISO 27001 and SOC 2 standards, ensuring a secure environment.

Information We Collect

We collect personal information that you provide to us, such as your name, address, contact details, passwords, security data, and payment information.

We gather personal information that you voluntarily provide when you register for the Services, express interest in obtaining information about us or our products and services, participate in activities on the services, or otherwise contact us. The personal information we collect may include the following: Name and Contact Details. We collect your first and last name, email address, postal address, phone number, and other similar contact information.

Information You Store in Jarvi

You can use Jarvi to store data, which may include profile information, resumes, conversations, notes, and more.

We will never sell or give away the information you store in Jarvi to anyone.

For the data you have stored in Jarvi, or downloaded from Jarvi, you are an independent controller of that data.

Where We Store Data

Data is stored on AWS (Amazon Web Services) servers in London and is GDPR compliant: https://aws.amazon.com/compliance/gdpr-center/.

The servers are managed by NHost. You can find more information about their GDPR compliance and security measures here: https://nhost.io/legal/privacy-hints

Payment Data

We collect the necessary data to process your payment if you make purchases, such as your payment method number (e.g., a credit card number) and the security code associated with your payment method.

All payment data is stored by Stripe. You can find the link(s) to their privacy policy here.

All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to this personal information.

Information Collected Automatically

Certain information—such as IP address and/or browser and device characteristics—is collected automatically when you visit our services.

This information does not reveal your specific identity (like your name or contact information) but may include details about your device and usage, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how you use our services, and other technical information.

This information is primarily needed to maintain the security and operation of our services, as well as for our internal analytics and reporting. Like many companies, we also collect information through cookies and similar technologies.

How Do We Use Your Information?

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the personal information collected through our services for various business purposes outlined below. We process your personal information for these purposes in accordance with our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations.

We specify the specific reasons for processing next to each purpose listed below. We use the information we collect or receive:

To Send You Marketing and Promotional Communications

We and/or our third-party marketing partners may use the personal information you send to us for marketing purposes, if this is in line with your marketing preferences. You can opt out of our marketing emails at any time by clicking the “unsubscribe” link in the emails or by contacting us at: contact@jarvi.tech

To Send You Administrative Information

We may use your personal information to send you product, service, and new feature information, as well as information about changes to our terms, conditions, and policies.

To Fulfill and Manage Your Orders

We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To Collect Your Testimonials

We publish testimonials on our services that may contain personal information. Before publishing a testimonial, we will ask for your consent to use your name and testimonial. If you wish to update or delete your testimonial, please contact us at: contact@jarvi.tech and be sure to include your name, the location of the testimonial, and your contact information.

To Request Feedback

We may use your information to request feedback and to contact you about your use of our Services.

To Protect Our Services

We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud detection and prevention).

Enforcing our terms and policies for business, legal, and contractual reasons.

To Respond to Legal Requests and Prevent Harm

If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

Will your information be shared with anyone?

We only share your information with your consent, to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may process or share data based on the following legal grounds:

• Legal Obligations: We may disclose your information when we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, such as responding to a court order or subpoena (including in response to public authorities to meet national security or law enforcement requirements).

• Vital Interests: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved: Suppliers, consultants, and other third-party service providers.

  We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and need access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technologies on the Services, which will enable them to collect data about your interaction with the Services over time.

  This information may be used, among other things, to analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this policy, we do not share, sell, rent, or trade any of your information with third parties for promotional purposes.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.

Who Will Your Information Be Shared With?

We only share information with the following third parties. We share and disclose your information solely with these third parties. We’ve categorized each party so you can easily understand the purpose of our data collection and processing practices. If we’ve processed your data based on your consent and you wish to revoke it, please contact us.

Website and mobile app analytics: PostHog. We also ensure that our third parties only receive the minimal information necessary to achieve our purposes and that they comply with GDPR principles.

How Long Do We Keep Your Personal Information?

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law. We only keep your personal information for the duration necessary for the purposes stated in this privacy policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or other legal obligations).

Nothing in this policy requires us to retain your personal information longer than the period during which users have an account with us.

When we no longer need to process your personal information for legitimate reasons, we will delete or anonymize it, or, if that’s not possible (for example, because your personal information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

Do We Collect Information from Minors?

We do not knowingly collect data from children under 18, nor do we market to them.

By using the Services, you affirm that you are at least 18 years old or are the parent or guardian of a minor and consent to the minor’s use of the Services. If we become aware that personal information has been collected from users under 18, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you discover that we have collected data from children under 18, please contact us at: contact@jarvi.tech.

What Are Your Privacy Rights?

In certain regions, such as the European Economic Area, you have rights that allow you to access and control your personal information more easily. You can view, modify, or delete your account at any time. In some jurisdictions (like the European Economic Area), you may have specific rights under applicable data protection laws. These rights may include the right to (i) request access to your personal information and obtain a copy, (ii) request correction or deletion, (iii) restrict the processing of your personal information, and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will review and respond to any such request in accordance with applicable data protection laws. If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of processing based on consent before its withdrawal.

If you reside in the European Economic Area and believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/info/law/law-topic/data-protection_en.

Account Information

If you ever want to review or change your account information or delete your account, you can:

• *Log into your account settings and update your user account,
• Contact us using the contact information provided. Upon request to delete your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our terms of use, and/or comply with legal requirements, cookies, and similar technologies. Most web browsers are set to accept cookies by default.

If you prefer, you can usually choose to set your browser to remove cookies and reject them. If you choose to remove or reject cookies, this could affect certain features or services of our Services. To opt out of interest-based advertising on our Services, visit this site.

Unsubscribing from our marketing emails: You can unsubscribe from our marketing email list at any time by clicking the unsubscribe link in the emails we send or by contacting us using the contact information provided below. You will then be removed from the marketing email list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

Use of Cookies

We use “cookies” to gather information about you and your activity on our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, allowing us to understand how you use our site. This helps us provide content based on the preferences you’ve specified.

Google Application

The Jarvi app uses and transfers information received from Google APIs to any other application in accordance with the Google API Services User Data Policy, including the Limited Use requirements.

Feature List: Google Authentication and Calendar Integration

Google Authentication:

• Connect your Google account to the app.
• Access basic information from your Google account, such as your name and email address.
• Securely authenticate your identity for personalized features and preferences.
• Access profile and contact information via the People API.

Google Calendar Integration:

• Synchronization: Sync events between the app and your Google Calendar for seamless organization.
• Task Analysis: Analyze Google Calendar events within the app to identify the status of your conversations.
• Appointment Management: Create and modify appointments linked to your Google Calendar.

Email Access (if applicable):

• Gmail Synchronization: With your permission, the app can access your emails for specific features, such as reading or sending emails on your behalf.
  • Your explicit consent is required before the app can access your inbox or send emails on your behalf.
  • We prioritize the security and privacy of your emails and will only use these permissions for the specified features.

By using these features, you agree to provide the app with access to your Google account, calendar data, and, if applicable, your emails. We recommend reviewing the Google API Services User Data Policy for more detailed information.

Use of AI Models

Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

Limitations of Our Policy

Our website may contain links to external sites that are not operated by us. Please note that we have no control over the content and policies of these sites and cannot accept responsibility for their respective privacy practices.

Changes to This Policy

At our discretion, we may update our privacy policy to reflect changes in our business processes, current best practices, or legislative or regulatory changes. If we decide to modify this privacy policy, we will post the changes here, at the same link through which you access this privacy policy.

If required by law, we will obtain your permission or provide you with the opportunity to accept or decline, as applicable, any new use of your personal information.