Protecting profiles from unintentional contacts

On Jarvi, it's possible to protect a profile or company to avoid any unintentional contact. Discover how to activate this feature and optimize your contact management.

Accessing the feature

Jarvi allows you to protect a profile in two main ways:

  1. By assigning a protected status to the profile.
  2. By protecting the company to which it belongs.
Accessing the profile or company protection feature in Jarvi

Step-by-step guide

1. Protecting a profile via status

If a profile has a status that you’ve defined as “protected,” it cannot be contacted without confirmation.

Steps:

  1. Access preferences:
    • Go to Settings > Profile statuses.
Accessing status settings to enable profile protection in Jarvi
  1. Set a protected status:
    • Select an existing status or create a new one.
    • In the advanced settings, check “Protected profile from contacts”.
Enabling the Protected profile from contacts option in the status advanced settings
  1. Apply the status to the profile:
    • Open a profile.
    • Change its status to a protected status.
Changing a profile's status to protect it from outreach in Jarvi
  1. Verify the protection:
    • If you try to send a message, an alert will appear asking you to confirm the send.
Confirmation alert before sending a message to a protected profile in Jarvi

2. Protecting a company and its employees

You can also protect an entire company so that all its employees are protected from unintentional contacts.

Steps:

  1. Access the CRM:
    • Go to the CRM tab and search for the relevant company.
  2. Enable protection:
    • Select the company.
    • Check the “Protect from contacts” option.
Enable protection for an entire company against contacts in Jarvi CRM
  1. Verify employee protection:
    • All employees of the company will now be protected.
    • When viewing an employee from this company, you’ll see the protection indicator.
View the protection indicator on an employee profile from a protected company

Protecting a profile or company on Jarvi allows you to better manage your communication and avoid potential mistakes. Try this feature now to ensure optimized management of your contacts!


Des questions ?

Similar articles

Was this article helpful?