First, make sure the Jarvi extension is properly connected to LinkedIn. To do this:
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Close all your LinkedIn tabs, then reopen one and wait a few seconds (also open a Recruiter or Sales Nav tab if you use them).
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If that doesn’t work, uninstall and reinstall the Jarvi extension from the Chrome Web Store.
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If the problem persists, don’t hesitate to let us know so we can look into it together!